1531 W Elm Avenue, PO Box 487 | Mitchell, SD 57301 | EMAIL

Meet Our Staff

Ray Trudeau

Ray joined the office in March of 2011, and specializes in all lines of insurance. He has over 30 years of experience in the insurance business, and the largest Nationwide Ag Elite Certified producer in South Dakota. Ray and his wife Rhonda, live in rural Mitchell and have seven children.


Amy Puepke

Amy focuses on Farm, Commercial, Livestock, Personal, and Life Insurance and has completed her Master Farm Certification with Nationwide Agribusiness. She is a graduate of the University of South Dakota. She is the third generation of Angus breeders at Bussmus Angus & OL Bussmus Farms, which gives her the cutting edge for her work today.


Christopher Nelson

Chris joined the office in October of 2020. He served in the United States Navy as an Interior Communications Specialist for six years. He then moved on to obtain an Associate’s Degree from Mitchell Tech. Later on, he worked at Custom Genetic Solutions as a handler. Chris grew up on his family farm and continues to be in the cattle industry today. Chris currently lives in Mitchell, SD and is licensed in Life, Health, Property and Casualty, and Crop insurance.


Brea Baumgart

Brea is the Office Manager and has been with the agency since 2020. She started as a Commercial Lines Specialist until becoming the Office Manager in 2025 . She was born and raised in Winner, SD, where she lived on her family farm. Brea attended college at Chadron State College where she received her bachelor’s in Business Management. She started her insurance work in Chadron working for local agency. In 2003, Brea moved to Mitchell to be closer to family. For a few years, she worked in the travel industry but in 2020 returned to the Insurance Industry. In 2019 she married her husband Brian and they live in Mitchell with their son, Bodhi. They also have 2 adult daughters, Marisa & Madi, and a grandson Hayden.


Aimee Schaefer

Aimee joined the office in August of 2025. She grew up in Geddes, SD. You will see her at the front desk to greet you when you first walk in. She resides in Alexandria, SD with her husband Todd, and three children William, Abby, and Maverick. In her free time, she enjoys reading, spending time with her family, and camping.


Kristen Velez

Kristen is our livestock specialist. She grew up in Nashville, Indiana and has lived in Mt Vernon, SD since 2012. She is a graduate of Dakota Wesleyan University with a degree in business. Kristen and her family enjoy camping, fishing, kayaking, and hunting. Kristen is licensed in Property & Casualty Insurance.


Colton “Red” Tobin

Colton joined the office in May of 2021 and focuses on Farm, Commercial, Livestock, Crop and Personal Insurance. He grew up on the family ranch near Plankinton and he enjoys lending a hand in his free time. He obtained an Associate’s Degree in Ag Business from Mitchell Tech.


Eric Audiss

Eric joined the team as an Agent in February of 2022 and focuses on Farm, Commercial, Personal, and Livestock. He grew up on a farm near Winner, SD and later moved to Platte, SD where he currently resides. Eric has a strong ag background as well as extensive knowledge in the Commercial Trucking industry.


Nikki Bialas

Nikki joined the office in September 2022 & she is a Personal Lines CSR. Nikki is originally from Iowa, but has lived in rural Parkston, SD for 25 years with her husband, Chad. They have 4 adult children and 2 grandchildren. Nikki has her property & casualty license.


Brenda Bathke

Brenda joined the office in October of 2024. She is a Commercial Lines CSR and the Claims Manager; she has a lot of experience with farm, commercial, liability, home, and auto claims. Brenda has her Property and Casualty license, and she isn't afraid to tackle any type of claim and see it through start to finish. Brenda lives in Stickney and has 2 grown children.


Virginia Ernst

Virginia joined our office in January 2025 and has been a licensed producer since 2015.  She specializes in Farm, Personal, Livestock and Commercial.  She is a graduate of Dickinson State University.  Virginia grew up on her family’s Angus ranch in  St. Anthony, ND where she currently resides with Jared and their son Keiffer.


Kate Klein

Kate joined the office in February 2025. She has her property and casualty license and works with livestock, commercial, and farm lines. Kate grew up in Madison where she works with her family on their farm. She is currently attending Mitchell Technical College and majoring in Ag Business. In her free time, she enjoys working at home with her family, riding horse, and spending time with her friends.


Elizabeth Larson

Elizabeth joined the agency in March of 2025. She is a personal & farm CSR. She grew up in Hendricks, MN, but moved to Mitchell for college where she has resided since with her husband Cody. In her free time she enjoys anything agriculture or livestock related, as well as spending time with her friends & family. Elizabeth is licensed in Property & Casualty, as well as Life & Health.


Mandy Synhorst

Mandy joined the office in April of 2025. She grew up in Chamberlain, SD and moved to Mitchell in 2008 for college, where she has resided ever since with her husband Brandon and their son Cordell. They live just outside Fulton, SD where they have built their farm and ranching operation. Mandy's free time still consists of something to do with cattle or crops, but outside of that, she spends as much of her time as she can with family and friends. Mandy has her Property and Casualty license and works with Farm, Livestock and Crop Clients.


Kara Johnson

Kara joined the agency in June of 2025. She grew up and lives in Platte, SD. She graduated from the University of Wyoming with a Bachelor’s degree in Agribusiness in May of 2025. Kara has her property and casualty license and works with commercial, livestock, farm, and personal lines. In her spare time, she enjoys spending time with her friends and family, as well as anything in agriculture.


Lisa Christopher

Lisa joined our livestock team in January of 2026. She was born in Illinois and raised in Wisconsin. Lisa has been involved in the agriculture industry for over 50 years and has a variety of experience! Lisa moved to South Dakota in 2006 and continued working in the agriculture/livestock industry. In her free time she enjoys spending time with family and traveling.


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